When will your order arrive? To answer this question, there are two parts to consider: the processing time, and the delivery time:
Processing Time
This is the time it takes our factory staff to pick your products from stock, to provide any engraving services, and to package your order ready for dispatch. The maximum processing times should be:
- Non-engraved orders: same or next working day
- Engraved orders: within 2 working days
Currently (March 2010) all orders received before 12pm on weekdays are being processed ready for dispatch same working day.
Delivery Time
We use Royal Mail for UK Standard delivery and Parcelforce express24 for UK Courier deliveries. The maximum time to deliver your order, after it has been dispatched from our factory, should be:
- UK Courier: Next working day
- UK Standard: 2 - 3 working days
- U.S.A. delivery: 10 - 12 days
- EU Zone 1 delivery: 2 - 5 days
- EU Zone 2 delivery: 3 - 7 days
- EU Zone 3 delivery: 4 - 8 days
In cases where delivery times for your order are critical, please contact us with details to confirm whether delivery can be made before your deadline.
Please note that while we use the term 'shipping price' for brevity, the charge actually covers both packaging and delivery.
Shipping Price Schedule (last amended: 26/12/08):
Schedule of Shipping Costs
| Destination
| Order Sub-Total (excl. tax & shipping):
|
|
| £1-£29.99
| £30-£74.99
| £75-£149.99
| £150+
|
| U.K. Standard |
£3.99 |
£4.99 |
£5.99 |
| Channel Islands |
£3.99 |
£4.99 |
£5.99 |
| U.K. Courier |
£5.99 |
| U.S.A. |
£19.95 |
£24.95 |
£39.95 |
£49.95 |
| E.U. Zone 1 |
£12.95 |
£19.95 |
£29.95 |
£39.95 |
| E.U. Zone 2 |
£19.95 |
£24.95 |
£34.95 |
£44.95 |
| E.U. Zone 3 |
£24.95 |
£29.95 |
£39.95 |
£49.95 |
E.U. Zone 1 Countries:
Austria, Belgium, France, Germany, Ireland, Italy, Luxembourg, Netherlands
E.U. Zone 2 Countries:
Denmark, Finland, Greece, Portugal, Spain, Sweden
E.U. Zone 3 Countries:
Belaurus, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Slovakia, Slovenia
